Privacy Policy for myHealth – Medicine Reminder App

This Privacy Policy explains how the myHealth – Medicine Reminder App (“we,” “our,” or “us”) collects, uses, protects, and stores your information. By using our App, you agree to the practices outlined in this policy. Please read it carefully.

 

Information We Collect:

Personal Information:

We may collect the following details to personalize your experience:

  • Full name
  • Email address (optional, for backup/sync)
  • Phone number (optional, for support and identification)
  • Details of medicines and schedules (e.g. medicine names, dosage, timing)
  • Family member profiles (name, age, relationship)
  • Uploaded documents (e.g., prescriptions, reports)

Usage Information:

We may automatically collect basic usage data:

  • Device type and model
  • Operating system
  • Interaction logs with app features (for crash reports or improvements)

 

Data Encryption and Storage

All sensitive data (medicine records, reminders, health documents, etc.) is end-to-end encrypted. We do not store readable user data, and even we cannot view or access what is stored in your account.

We follow best practices to ensure data confidentiality, including:

  • Local and cloud storage encryption (AES-256 or higher)
  • Secure APIs with HTTPS and token authentication
  • Firebase authentication and Firestore security rules
  • No third-party analytics unless explicitly consented to

 

Data Sharing and Disclosure:

Third-Party Services:

We do not share your personal information with external parties except Firebase (Google services) used solely for authentication and storage.

 

Data Security

Your trust is important to us. We take strong precautions to protect your data using:

  • Secure cloud environments
  • Limited developer access
  • Regular security audits

However, no system is completely immune to risks. We cannot guarantee absolute security, though we strive for the highest level of protection.

 

International Data Transfers

App stores user data on secure cloud servers located in the United States. This means that if you reside outside the United States, your personal information will be transferred to, processed, and stored in the U.S. where privacy laws may differ from those in your country of residence.

For users in the European Union (EU), United Kingdom (UK), or other regions with strict data protection laws, please note:

  • Your data may be transferred to the U.S. under legal mechanisms approved by relevant authorities (such as Standard Contractual Clauses) to ensure an adequate level of protection.
  • We are committed to handling your information in compliance with applicable data protection laws and safeguarding your privacy.

By using the this app, you consent to the transfer of your personal information to countries outside your own, including the United States, for storage and processing as described in this policy.

 

Data Deletion

You are always in control of your data, and we respect your right to privacy. When you choose to delete your account from within the myHealth app:

  • Soft Deletion: Your data will be marked as deleted and backed up securely in our database for the next 15 days.
  • This grace period is provided in case you deleted your account by mistake or need a copy of your health records for personal backup.
  • During this 15-day window, you can request a restoration or data export by emailing us at 📧 rms@lufick.com.
  • After 15 days, your data will be permanently and irreversibly deleted from all our systems and backups, and cannot be recovered.

If you prefer to have your data deleted immediately (bypassing the 15-day grace period), or want a copy of your data before deletion, you can also contact us at the same email address

📧 Email for deletion or backup requests: rms@lufick.com

We process all such requests manually to ensure secure handling and typically respond within 3–5 business days.

 

Required Permissions

The myHealth app may request the following permissions:

  • Full Network Access: For syncing reminders and uploading documents securely
  • Camera & Storage Access: To scan prescriptions or upload medical files
  • Notification Access: To deliver medicine reminders promptly

You may revoke these permissions anytime via your phone’s settings, but certain features may stop working.

 

Children’s Privacy:

This app is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If we discover a child has used the app without parental consent, we will promptly delete the information.

 

App Maintenance and Updates

myHealth is under constant improvement. We may:

  • Update, change, or remove features periodically
  • Experience occasional downtime due to maintenance

We aim to notify users in advance whenever possible.

 

Premium Features and Subscriptions

The myHealth app offers both free and premium versions to suit different user needs.

With the free version, you can:

  • Add one family member
  • Add up to two doctors
  • Set one-time medicine reminders

To unlock the full power of myHealth, the premium version offers:

  • Unlimited family members and doctor profiles
  • Recurring medicine reminders to avoid resetting alarms
  • Features like appointments, immunizations, treatments, and insurance tracking
  • Access to cloud sync so your data is safe and accessible across devices
  • Ability to export your health records as PDF for offline backup or sharing with doctors
  • An entirely ad-free experience for smooth, uninterrupted use

Premium can be purchased via monthly or yearly subscriptions. Prices may change at our discretion with prior notice.

 

Payments and Refunds

  • Subscriptions renew automatically unless canceled before the current term ends
  • Refunds for in-app purchases are generally not offered, but exceptional cases may be reviewed within 30 days
  • You can cancel your subscription anytime in the app store and play store settings

 

Modification and Termination of Services

We reserve the right to:

  • Modify app functionality
  • Temporarily or permanently suspend features
  • Delete stored data if necessary, e.g., in case of service termination

Users are advised to export or back up important data regularly.

 

About These Terms

We may update this Privacy Policy and Terms of Use without prior notice. By continuing to use the app, you accept the changes. We recommend reviewing this policy periodically.

 

Contact Us:

If you have any questions, feedback, or data-related requests, feel free to contact us at: 📧 rms@lufick.com